Privacy Policy

Last updated: January 30, 2026

POLICY OF PRIVACY – INNER BALANCE 360

INNER BALANCE 360 LLC (“INNER BALANCE 360”, “IB360”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of users of the INNER BALANCE 360 platform, website, assessments, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you access or use our Services.

1. Data Controller

Entity: INNER BALANCE 360 LLC

Contact Email: [email protected]

Jurisdiction: United States

INNER BALANCE 360 acts as the data controller for the personal data processed through its Services.

2. Information We Collect

The personal data we collect varies depending on how you interact with the Services and may include:

2.1 Information Provided Directly by Users

■ Name and contact information (such as email address)

■ Information provided when completing assessments or questionnaires

■ Information submitted through contact or inquiry forms

■ Information voluntarily provided in written communications

2.2 Information Collected Automatically

When you access or use the Services, we may collect limited technical and usage information, such as:

■ IP address

■ Browser type and version

■ Device type and operating system

■ Session duration and interaction patterns

■ Technical logs and error diagnostics

This information is used strictly for platform functionality, security, analytics, and service improvement.

3. Purpose of Data Processing

We process personal data solely for legitimate and defined purposes, including:

■ Delivering assessment results and personalized reports

■ Providing aggregated and anonymized organizational insights in corporate programs

■ Managing user accounts and service access

■ Responding to inquiries and support requests

■ Improving system performance, security, and user experience

■ Complying with legal and regulatory obligations

INNER BALANCE 360 does not use personal data for advertising profiling, behavioral targeting, or automated decision-making that produces legal or similarly significant effects.

4. Legal Basis for Processing

Depending on the context, personal data is processed under one or more of the following legal bases:

■ User consent

■ Performance of a contract or service requested by the user

■ Legitimate interests pursued by INNER BALANCE 360

■ Compliance with applicable legal obligations

5. Corporate and Employee Programs

When INNER BALANCE 360 is used within an organizational or corporate context:

■ Employees receive only their individual report

■ Employers or HR representatives receive aggregated, anonymized insights

■ Individual responses are never shared with employers

■ Employers do not have access to raw data or individual-level answers

Data is processed strictly for organizational insight purposes and in accordance with confidentiality and privacy safeguards.

6. Data Sharing and Third Parties

INNER BALANCE 360 does not sell, rent, or trade personal data. Personal data may be shared only with trusted service providers acting as data processors (e.g., cloud infrastructure, document generation, automation tools), solely to the extent necessary to provide the Services.

All such providers are contractually bound to process data only under our instructions and for the specified purposes.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

When data is no longer required, it is securely deleted, anonymized, or aggregated.

8. User Rights

Users may exercise the following rights, subject to applicable law:

■ Access their personal data

■ Request correction of inaccurate data

■ Request deletion or anonymization of data

■ Object to or limit certain processing activities

■ Withdraw consent where processing is based on consent

Requests may be submitted by contacting: [email protected]

9. U.S. Privacy Rights (CCPA / CPRA)

For U.S. residents, including California residents, INNER BALANCE 360 complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.

These rights may include:

■ The right to know what personal data is collected and how it is used

■ The right to request deletion of personal data

■ The right to opt out of the sale or sharing of personal data (note: IB360 does not sell personal data)

■ The right to limit the use of sensitive personal information

Requests may be made using the contact details provided above.

10. Cookies and Similar Technologies

INNER BALANCE 360 may use cookies or similar technologies to support platform functionality and improve user experience.

For detailed information, please refer to our Cookie Policy, available on the website.

11. Data Security

We implement appropriate technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no system can guarantee absolute security, and users acknowledge and accept this inherent risk.

12. International Users

INNER BALANCE 360 operates from the United States and may process data on servers located in the United States or other jurisdictions where our service providers operate.

By using the Services, users acknowledge and consent to such data transfers in accordance with this Policy.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on the website, with the revision date indicated at the top.